Cookie policy

In accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, we inform you that this website uses cookies to improve and optimise the user experience. Below you will find detailed information about what “cookies” are, what types of cookies this website uses, how to change your cookie settings, and what happens if you disable them.

What are cookies?

Cookies are files that contain small amounts of information and are downloaded onto the user’s device when visiting a website. Their main purpose is to recognise the user each time they access the website. In addition, they allow us to improve the quality and usability of our website.

Cookies are essential for the functioning of the Internet; they cannot damage the user’s device and, if enabled in your browser settings, help us to identify and resolve possible operating errors.

Types of cookies

There are different types of cookies. All of them work in the same way, but have small differences:

  • Session cookies: Session cookies have a limited duration, based on the length of the user’s visit, and are deleted when the browser is closed. Their main purpose is to identify the type of device, support website security and its basic functionality. They do not contain personal information that allows a person to be identified.

  • Persistent or permanent cookies: This type of cookie is stored on the device’s hard drive and is read by the browser each time you make a new visit to horeca.tropitop.com. They have a defined expiration date and, once it expires, the cookie stops working. They allow us to identify your actions and preferences, analyse visits and understand how users reach our website, helping us to improve our services.

  • Functionality cookies: These allow horeca.tropitop.com to remember decisions made by the user, such as login details or user identifier. The information collected by these cookies is anonymised (i.e. it does not contain your name, address or other sensitive data).

  • Third-party cookies: Third-party cookies are necessary to use external applications on our website, for example those used by social networks (such as Facebook) or by external content services (such as Google Maps). In addition, some advertising companies use this type of file to track your visits to each website where they advertise.

  • Analytical cookies: These are cookies whose purpose is periodic maintenance and ensuring the best possible operation and service for the user, by collecting data about your activity.

Use of cookies by Tropitop

Cookie Name Purpose Expiry Date Type
PHPSESSID Helpmycash Persistent These cookies are used for advertising purposes. They contain a randomly generated unique value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
_ga Doubleclick Persistent These cookies are used for advertising purposes. They contain a randomly generated unique value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data
_gid Criteo Persistent These cookies are used for advertising purposes. They contain a randomly generated unique value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data

Cookie settings

I accept analytical/third-party and advertising cookies

I accept necessary and functionality cookies

What happens if cookies are disabled?

Some features of the services and areas of this website may not function properly if cookies are disabled.

User settings to avoid cookies.

From horeca.tropitop.com and in compliance with current legal regulations, we provide you with information that allows you to configure your Internet browser(s) to maintain your privacy and security in relation to cookies. To this end, we provide information and links to the official support sites of the main browsers so that you can decide whether or not you wish to accept the use of cookies.

Thus, you can block cookies through your browser’s configuration tools or configure your browser to notify you when a server wants to save a cookie:

  1. 1. If you use Microsoft Internet Explorer, in the menu option Tools > Internet Options > Privacy > Settings More information..

  2. 2. If you use Firefox, in the menu option Tools > Options > Privacy > Cookies. More information

  3. 3. If you use Chrome, in the section Settings > Advanced Settings > Privacy More information..

  4. 4. If you use Opera, in the Security and Privacy section you can configure the browser. More information. .

  5. 5. If you use Safari, in Preferences > Security or Privacy you can configure the browser More information..

If you use another browser, please consult its policy on cookie installation, use and blocking.

The data controller is:

Who is responsible for processing your personal data?

  • Name of the controller: NATURE TROPICAL FRUIT, S.L.U.

  • Registered office: Carrer Marisol 14. Les Alqueries

  • Postcode: 12539

  • Tax ID (C.I.F.): B44531150

  • Contact telephone: (+34) 964975107

  • Email address: rgpd@tropitop.com

NATURE TROPICAL FRUIT, S.L.U. is responsible for processing the User’s personal data and informs that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD). For this purpose, the following information on data processing is provided:

  • Purpose of processing:

    To maintain a commercial relationship with the User. The operations planned to carry out the processing are:

    • Sending advertising commercial communications by email, fax, SMS, social networks or any other electronic or physical means, present or future, that allows commercial communications. These communications will be carried out by NATURE TROPICAL FRUIT, S.L.U. and will be related to its products and services.

    • Carrying out statistical studies.

    • Carrying out Google Adwords campaigns adapted to your profiles.

    • Sending the website newsletter.

  • Legal basis for processing:

    Consent of the data subject.

  • Data retention:

    Some of the cookies used on this website will store your data while your session remains active. On the other hand, data collected by third-party cookies will be stored for a period of two years.

  • Recipients. Data disclosure:

    Data will not be disclosed to third parties, except under legal obligation.

  • User rights:

    • Right to withdraw consent at any time.

    • Right of access, rectification, portability and erasure of your data and to restriction or objection to its processing.

    • Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

Contact details to exercise your rights:

  • NATURE TROPICAL FRUIT, S.L.U

  • Address: Carrer Marisol 14. Les Alqueries

  • Telephone: (+34) 964975107

  • Email: rgpd@tropitop.com