This Personal Data Protection Policy (hereinafter, the "Privacy Policy") governs the processing of personal data of customers and/or potential customers who contract or are interested in contracting the services of NATURE TROPICAL FRUIT, S.L.U, in accordance with the applicable data protection legislation (EU Regulation 2016/679 and Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights).
Who is the Data Controller responsible for processing your personal data?
Company name: NATURE TROPICAL FRUIT, S.L.U
Registered office: Carrer Marisol 14
City/Town: Les Alqueries - Castellón
Postcode: 12539
Tax ID (C.I.F.): B44531150
Contact telephone: +34 964975107
Email address: rgpd@tropitop.com
You confirm and guarantee the truthfulness and accuracy of the data provided, and that it reflects your current situation. In this regard, you undertake to notify any changes to such data, in accordance with the procedure set out in the section relating to the exercise of your rights.
For what purposes will we process your personal data?
We inform you that all data processed by NATURE TROPICAL FRUIT, S.L.U
are necessary for the purposes described in this Privacy Policy and failure to provide them would make it impossible to properly manage the existing relationship with you.
Below are the different purposes for which your personal data are processed and the legal bases that legitimise the processing:
I. Processing for the performance of the contractual relationship:
To manage the business relationship, addressing the different requests for information about the services offered by the Data Controller.
To formalise the contractual relationship.
To manage, maintain and effectively control the relationship arising from the contracting of the services.
If you do not authorise the processing of your data for the above purposes, this will not affect the maintenance or fulfilment of the contractual relationship you have with us.
II. Processing based on the legitimate interest of NATURE TROPICAL FRUIT, S.L.U
To send you advertising and commercial communications in line with business development, regarding services offered by NATURE TROPICAL FRUIT, S.L.U similar to those contracted.
To conduct satisfaction surveys in order to assess your satisfaction with the contracted services, with a view to improving processes.
To retain the electronic communications we maintain with you (via email, chat, SMS, electronic messaging applications, social networks or any other means that may be used) as well as to keep IT and telematic access records to the services for quality and security control purposes or as evidence in judicial, administrative, arbitration or any other proceedings that may arise in relation to your request.
To carry out analysis and improvements on the website regarding our services.
To create behavioural models using anonymised data in order to generate new products or services, improve them or improve the service we provide.
To properly manage requests for the exercise of rights under current data protection regulations.
To disclose your data to public authorities, regulators or government bodies in those cases where it is necessary to do so by law, local regulations or in compliance with regulatory obligations.
III. Processing based on express consent:
The sending of commercial communications, both general and personalised, to offer you services from NATURE TROPICAL FRUIT, S.L.U. These communications may be made by any means, including electronic means.
The use of our own and third-party "cookies" to improve our services and show you advertising related to your preferences by analysing your browsing habits.
Following your instructions, in the exercise of a right to data portability, to transfer your data to the third party you indicate.
We inform you that consents relating to commercial communications will remain in force until you express your opposition, even after the contractual relationship you have with NATURE TROPICAL FRUIT, S.L.U has ended
To whom will we disclose your data?
Under the terms described in the section on the purposes of processing, NATURE TROPICAL FRUIT, S.L.U may disclose your personal data to the following entities:
Public authorities, regulators or governmental or judicial bodies in those cases where it is necessary to do so by law, local regulations or in compliance with regulatory obligations. Among others, to tax authorities.
In the event that you request the portability of your data, your personal data will be transferred to the entity you designate.
Companies in which NATURE TROPICAL FRUIT, S.L.U has a participating interest or collaborating companies, provided that we have your express consent and for the purpose of offering you a service with such entities.
As a general rule, data are not transferred to third parties located or whose servers are located outside the European Economic Area. However, in those exceptional cases in which such international transfers occur, the necessary measures will be taken to ensure that they are made to a country or organisation that has provided adequate safeguards or that they can be based on the legitimising principles established by law.
For how long will we store your data?
We will process your data for as long as they are necessary for the purpose for which they were collected and, once the relationship legitimising the processing of your data has ended, they will be stored in a blocked state for the sole purpose of making and defending claims and the appropriate disclosure at the request of the authorities, only for the legally established period.
Likewise, once the contractual relationship has ended, we will process your personal data for the sending of commercial communications, provided that we have your express consent to do so.
What are your rights?
We inform you that, in accordance with current regulations, you have the right to withdraw the consent granted, as well as to exercise your rights of access, rectification, erasure, restriction, objection, as well as the right to data portability and not to be subject to automated decision-making.
The data subject is also informed that they may lodge a complaint with the Spanish Data Protection Agency (https://sedeagpd.gob.es), should they consider that the exercise of their rights has not been properly addressed by NATURE TROPICAL FRUIT, S.L.U
How can you exercise your rights?
We are committed to respecting the confidentiality of your personal data and to guaranteeing the exercise of your rights.
In accordance with applicable legislation, we inform you that you may exercise your rights by contacting us at the following email address rgpd@tropitop.com, indicating the reason for your request and the right you wish to exercise.
If we consider it necessary in order to identify you, we may request a copy of a document proving your identity. Alternatively, you may also send a written request together with a photocopy of your ID document to the following postal address: NATURE TROPICAL FRUIT, S.L.U - Carrer Marisol 14, 12539 Les Alqueries, Castellón.
You have the right to withdraw your consent at any time for any of the processing operations for which you have given it.
Can this privacy policy be modified?
Yes, this Privacy Policy may be updated. The latest update is dated 28 July 2020.
Any changes to our Privacy Policy will be published on this website. Therefore, we invite you to review the content of this section periodically.